Tk10 com Privacy Policy — Protecting Your Data Our commitment

Tk10 com collects three types of information — what you provide at registration, what is automatically generated as you use the platform, and what you submit for KYC verification.

Information collected at registration:

• Full name (as per National ID)
• Mobile number
• Date of birth
• Email address (optional)
• Preferred payment method and associated mobile/bank number

Information collected for KYC verification:

• Copy of National ID or passport
• Proof of address (if required)
• Selfie or facial photo (in some cases)

Automatically collected information:

• IP address and device type
• Browser and operating system version
• Which pages you visited on the platform and for how long
• Game history & betting patterns
• Login time and location

Tk10 com uses the data it collects solely for specified purposes. No member data is used for marketing or any other purpose without the member's consent.

• Account Management: To manage login, password recovery, and overall account security.
• Payment processing: To process deposits and withdrawals and to prevent fraud.
• Customer Support: Your account history may be reviewed to resolve issues and answer queries.
• Responsible Gaming: Unusual betting patterns are detected and members are alerted when necessary.
• Platform Improvement: Generating anonymous statistics to understand which features are used most.
• Legal compliance: Providing necessary information in response to valid requests from authorities.
• Notifications: OTPs, payment confirmations, and bonus updates are sent to your registered mobile number.

Tk10 com servers operate in internationally certified data centers with 24/7 security monitoring and regular security audits. All sensitive information is stored in encrypted form.

Your password is never stored in plain text — it is always kept in hashed form. Payment card details (where applicable) are stored in compliance with PCI-DSS standards.

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, certain data must be retained for a defined period (typically 5 years) for legal and regulatory reasons.
• KYC documents are securely retained after account closure for the legally required period.
• Regular penetration testing is conducted to identify and address security vulnerabilities.
• In the event of a data breach, affected members will be notified within 72 hours.

Tk10 com does not share members' personal data with third parties as a matter of policy. However, limited information may need to be shared in certain specific situations required for business operations.

Situations where information may be shared:

• Payment Processor: With bKash, Nagad, or banks — only what is strictly necessary to complete the transaction.
• KYC Verification Provider: Approved third-party verification services may be used to confirm your identity.
• Game provider: For live games, only limited gameplay data is shared with the game provider — no personal identity information.
• Legal Obligations: Required information will be disclosed upon receipt of a valid legal order from a competent authority.
• Fraud prevention: Industry-level data sharing may occur to detect the same individual committing fraud across multiple platforms.

Your information will not be shared outside the cases listed above. tk10 com also contractually requires its partners to uphold the same privacy standards.

The tk10 com website uses cookies. Cookies are small text files stored in your browser that help remember your session details and load pages faster.

Cookie Type:

• Essential cookies: For login sessions and security — the platform cannot function properly without these.
• Functional cookies: To remember your language preference, game settings, and personal preferences.
• Analytics Cookies: To understand which pages are used most — no personal identification is involved.

Cookies can be disabled from your browser settings. However, disabling essential cookies may cause some features to stop working. tk10 com does not use third-party advertising cookies.

You have specific rights regarding your data at tk10 com. You can contact our support team at any time to exercise these rights.

For any questions, complaints, or requests related to the Privacy Policy, please contact us through the channels below. tk10 com aims to respond to your message within 48 hours.

It is advisable to submit privacy-related complaints by email, as this creates a written record. Please include the subject of your request and the mobile number registered to your account.